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JIRA Startup failed

Emmaculate Ndinda June 19, 2018

Hi

Am facing some technical problem when re starting jira server.See the error below as it is displayed in my browser and kindly assist.

Thank you.jira access problem.PNG 

2 answers

0 votes
Gavin McDonald June 21, 2018

Other things that would be useful to know.

 

1. Did you upgrade Jira and/or any plugins recently?

2. What version of Jira?

3. What are the OS specs, Memory CPU , plenty of disk space etc.?

4. Double check permissions of the data directories.

0 votes
Alexey Matveev
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June 20, 2018

Hello,

You should look in the atlassian-jira.log for errors. If it is related to plugin startup timeout, then you can increase the plugin startup timeout time:

https://confluence.atlassian.com/jirakb/jira-applications-system-plugin-timeout-while-waiting-for-add-ons-to-enable-212173447.html

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