JQL query returns no-matching issue

[tueda]

When I execute this query :

project in ("Sample Suite Project 2","Sample ClaimCenter Project 2","Sample DM & BI Project 2","Sample Integration Project 2") and summary ~ "R1_IC_OOTB Reports And BI Applications_Claim Reports_DEV"

Jira returns 2 issues :

R1_IC_OOTB Reports And BI Applications_Claim Reports_DEV
R1_IC_OOTB Reports And BI Applications_Claim Cycle_DEV

One of which doesn't match with the criteria in the query. Why? Is it a bug?

Regards,
Teru

[Libu B · Accepted solution]

If you want to do an exact match you should use summary ~ "\"R1_IC_OOTB Reports And BI Applications_Claim Reports_DEV\""

[tueda]

Thanks, it works ! :)

For my knowledge, can you tell me when I should use this \" ?

For text field including space?

And it is originally \ only and " is escape sequence? or oposite?

Sorry to bother you !

Regards,
Teru

[Libu B]

You should use \ when you want exact match . For eg if you use 

summary ~ "\"hello world\""  you will issues with summary 'hello world' together as a phrase

But if you use summary ~ "hello world" , Jira will treat it as a two separate words with AND operator. so it will return issues which has got hello  and world in the summary. eg - 'Hello from the world of Jira'

Hope this helps