Jira Cloud Rest API Rate limiting?

Randy
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May 11, 2020

Anyone know if there was a change to the way we need to interact with the Jira Cloud REST API recently?

 

I've noticed that random responses are being interrupted halfway (connection interrupted).  It's not consistently happening to the same requests and most requests complete successfully.  It will happen more frequently after it occurs which leads me to think that there may be some sort of rate limit going on.

I'm connecting via API token, querying issues via the search endpoint, and am doing it serially on one thread where i don't issue a subsequent request until the previous one completes.

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David_Bakkers
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May 20, 2020

Are you getting an error message back from the REST API server itself? if so, what is that error message?

Randy
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May 20, 2020

No error.  Just the response comes back halfway and then the connection is interrupted and closed.

David_Bakkers
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May 20, 2020

Then I'd be more inclined to think it's an environmental issue, like bandwidth limits due to general traffic congestion etc etc. When using any cloud delivered service, these factors can often be outside your control.

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