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Jira Cloud Slack Integration Posts Epic, Story or Task as only Person A

Armando Arteaga
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September 3, 2019

We've integrated Jira Cloud to notify our channel when a developer uses git-flows on a branch that is related to a jira epic, story, or task.

Developer A creates story in Project A -> Notifies channel that Person A created story

The issue I'm having is when Developer B, C, or D want to create an epic, story, or task, slack still shows as Developer A who creates these things and not anyone else.

 

I'm not sure how to fix this, any help would be appreciated.

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laralg
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September 4, 2019

Hello Armando,
Maybe because you used Developer A as the integrator user? And is showing him as "integrator user", not really because he is the creator but because you used his user as the connection between slack and jira?

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