Jira Opsgenie Suddenly Appeared - HELP

[Stephen Doggette]

Hello.  I was working in Jira and suddenly a window popped up talking about transferring to/from Opsgenie.  Now I have these annoying advertisements in the "Your Work" window.  I don't know how to get rid of them.  I frickin' hat Atlassian and any products they market.  HELP PLEASE!

[Lígia Zanchet]

hi Stephen 

Sorry to hear that disabling the Opsgenie didn't remove the unwanted information from the "your work" screen.
To investigate this further, I created a ticket on your behalf to our Jira Service Team.
They will be able to provide you with a deeper investigation and check the possibility of removing the Opsgenie information from your site.

You should receive the issue link directly in your email 

Thank you! 

[Lígia Zanchet]

Hello Stephen 

I'm sorry to hear that the Ops Genie message is annoying. 

This is part of our: Set up operations and complete your shift to Jira Service Management
The message was designed to make a smooth transition to our customers, not actually propaganda.

If you don't need to swift between Opsgenie and JSM you can turn of the notifications: 

To turn off Opsgenie, you can navigate to Settings > Products > Shift from Opsgenie to Jira and select the Turn off Opsgenie button.

Thanks 

[Stephen Doggette]

Hello and thank you, Ligia. I was able to follow your instructions above.  I turned of Opsgenie as directed.  It is still showing in Jira.  Perhaps it takes a period of time for actual removal.  I will check back later.  Cheers.

[Stephen Doggette]

The following continues to show in my "Your Work" window in Jira.  HELP PLEASE.  Thank you.