Jira & Support down!

[David.Betancourt]

Our Jira tenancy is down as well as the ability to raise a support ticket! Atlassian need to get a backup or some sort of alternate method to get in touch with support during this time!!!!

What a joke!

[David.Betancourt · Accepted solution]

Seems to be back on now...

[Chris Thomas]

It's fixed.

[Tom Roberts]

Confirmed ,  appears resolved for me as well 

[James Birkett _SNO_]

Same here.

[Sherwin Sermonia]

Getting a 503 error at this time.

[Sherwin Sermonia]

It is working now for me as well.

[Youssef Haddara]

I was in the middle of expressing my frustration with the Jira support and service down time but they fixed it before hand. They got off the hook this time.

[James Birkett _SNO_]

Aggreged, our system is down and no ability to log an issue.

[Martin Dockal]

I also found it ironic that both the service and the support form are down at the same time.

[Loughlan Burnett]

Same issue here!!!
Can't get in, and get an error message meaning I can't log a ticket about it advising the back end is down.

[Loughlan Burnett]

...and it's fixed.

But I still find it rather concerning that we have no ability to log a ticket or phone, and even the status page showed no issues.

[Tom Roberts]

https://compass.status.atlassian.com/
Status page, they are aware.