Linking of Jira Cloud to self hosted GitLab failing

[David Hämmerle]

After installing the app "GitLab for Jira (gitlab.example.com)" in Jira Cloud according to the explanation "Install the application manually" in GitLab.com for Jira Cloud app | GitLab it is not possible to connect Jira Cloud and GitLab.

The connection is done as following, and worked till ~ june of 2023:

In Jira Cloud go to "Apps --> Manage your Apps --> GitLab for Jira (gitlab.example.com) --> Get started" resulting in this page:

After clicking the "Sign in to GitLab"-Button and authenticating in the popup, this error is displayed:

Any help appreciated
Kind Regards
David

[David Hämmerle · Accepted solution]

Solved by doing the oauth Step as Admin. Now normal users can link as many jira cloud sites as they want to their namespaces (gitlab top level groups)

[Siva Arigela]

Hi after setting up the OAuth (also as admin), I'm facing problem with Authorization.

On my self managed gitlab instance I see the below error:
POST /-/jira_connect/events/installed HTTP/1.1" 401 5 "" "Atlassian HttpClient unknown / JIRA-1001.0.0-SNAPSHOT (100259) / Atlassian-Connect/1001.0.0-SNAPSHOT" -

Could you please let me know where should I use the secret generated during the OAuth setup ? Nothing is mentioned in the documentation.

[Samuel BONNANFANT]

Did you log in as Admin on JIRA or on Gitlab ?

Thanks.