Looks like others are having the same issue JIRA IS DOWN!!

Brian Reid
Contributor
June 3, 2024

Can't even make a ticket due to the connection issues...yet there status still shows "Operational"

6 answers

0 votes
Joel Pekkanen
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June 3, 2024

Same here...

0 votes
Will June 3, 2024

Seeing the same issue.  I'm not able to create a ticket for Support because there are issues connecting to the backend.

 

Their statuspage shows all is well... but not really.

Brian Reid
Contributor
June 3, 2024

same

0 votes
Jay Vlavianos June 3, 2024

Same here - and as always, status page is all green even though multiple customers are down

0 votes
Josh Smythe June 3, 2024

Also down

0 votes
David Pezet
Contributor
June 3, 2024

Same. 

From both our organizations and my personal site I experience the following.
Cannot load or edit Jira issues OR create or edit Confluence pages.
Jira shows:
"We couldn't connect to that issue
Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin."

Confluence shows:
"We’ve hit a snag
The issue should resolve on its own, but if it keeps happening, ask your admin to contact our support team and give them:
The URL of this page
The code associated with this error: en0uu0"

When trying to submit a support request I get:
"Something went wrong, please try submitting your request again."

While the top of the support submission page says:
" **Support Service Connection Issue**

There may be an issue reaching our backend service. This could result in your form submission failing to create a support ticket."

Brian Reid
Contributor
June 3, 2024

They need to create a seperate support site.  kinda hard to submit a ticket when it's affected too

0 votes
Allen_Hirmiz
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I'm New Here
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June 3, 2024

same here

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