Modify workflow to only let a ticket be assigned to someone in a specific Project Role

[Kathleen Jacobs]

I have steps in my workflow where only artists should handle these tickets. To make sure nothing gets lost, i was a restriction to only be able to change assignee to someone within the custom project role Art I have.

Is this possible?

[Renjith Pillai · Accepted solution]

1. If you aim is to restrict the assignees when an issue reaches some particular state in a workflow, use workflow properties and set jira.permission.assignable.group = <<your group name>. (roles are not possible)
   1. http://www.j-tricks.com/1/post/2011/02/permissions-based-on-workflow-status.html
2. If you aim is to restrict the assignee to a project role for all issue types in a project use the Permission scheme as Jason said.

[AgentSmith]

Thank you for the clarification. In this case, it sounds like a post function will work:

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Usingapostfunctiontosetafield

Also, we had a previous post that seems to pertain to your workflow question. I included that link as a reference if interested:

https://answers.atlassian.com/questions/59932/is-it-possible-to-automatically-assign-all-issues-which-move-from-in-progress-to-testing-to-a-user

I hope this information was helpful and relevant.

Cheers,
Jason | Atlassian

[Kathleen Jacobs]

I don't see anything related to Project Roles on changing the assignee. Only Unassigned, Automatic, or a user.

[AgentSmith]

Hello!

Thank you for the response. From my experience, the criteria for setting the current assignee would be via the Permission scheme as well as if you leverage a notification scheme. You can copy the default permission scheme, make adjustments to the current assignee (add user or group), then associate it with the project.

I hope this helps.

Cheers,

Jason | Atlassian

[AgentSmith]

Greetings!

If I understand correctly, you wish to restrict those who can change the assignee for an issue.

For the project in question, review the permission scheme and specifically look for:

Assignable User

Users with this permission may be assigned to issues.

Only users or groups with this permission, will be allowed to assign issues.

Please note: the permission scheme will need to be assocaited with a project.

I hope this response allows you to proceed.

Cheers,
Jason | Atlassian

[Kathleen Jacobs]

Not who can add an assignee.

Lets say I want to send a ticket to Art.

In the workflow, i want to add a restriction saying that the assignee i add, on this ticket i am sending to art, is in the custom project role Art.