New User Options Gone?

[rishida]

I just tried to create a New User in JIRA, and it looks like now the only option is to enter their email and have them log in. I can't find where to create their User Name or fill out any other information for them.

Can someone tell me where this is? I'm afraid it was removed, but I can't think of any reason why it would be.

Thanks!

[rishida]

Hi Tushar,

Yeah, my permissions are correct. I was able to do this before. I just lost the ability. I'm on the cloud version.

Thanks

[Tushar Dhumal]

Hi Ryan,

I am using the standalone version, I have not checked the Cloud version, but don't think the option would not be there. Are your permissions correct?

[rishida]

Hi Tushar,

I'm using the cloud version. I'm getting there by going to the cog in the upper left, then "User Management", then "Create users" on the upper left".

Thanks

[Tushar Dhumal]

Hi Ryan,

I am using standalone version of JIRA 6.3.8. Which version are you using? and how are you reaching to this page? I mean, from where are you trying to create the user?

Regards,

Tushar

[rishida]

Hi Tushar,

Thanks for your answer. Are you using the cloud version?

When I click on "Create User", I get taken to a new page, with just this:

FireShot Screen Capture #387 - 'User management - Users' - studymode_atlassian_net_admin_users_add.png

FireShot Screen Capture #387 - 'User management - Users' - studymode_atlassian_net_admin_users_add.png

[Tushar Dhumal]

Please refer attached screenshot for your query.

The option is under Administration -> User Management.

Hope this helps.

Regards.CreateNewUser.png

CreateNewUser.png