Outtgoing E-mail not triggred due to limit reached, actually the limit is for only one issue or mult

HARSHITH SATYA SAI
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February 8, 2024
Here im using free instance
Send email
E-mail sending has been disabled globally due to limits reached in the last 24 hours (if you just signed up your sending limit will increase automatically over the coming days). Please contact Atlassian Support if you need more help!

2 answers

0 votes
Igor Medeiros - Modus Create
Atlassian Partner
February 21, 2024

Hi @HARSHITH SATYA SAI 

This is Igor from Modus Create and I believe that our app Notification Assistant for Jira can solve this problem for you.

Our documentation is available at https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/overview.

Feel free to get in touch with our team!

0 votes
Ignacio Aredez GenAI Expert
Banned
February 8, 2024

Jira Cloud imposes specific limits on the number of email notifications that can be sent from its platforms. For users on the Free plan, Jira can send a maximum of 100 emails per day. Once this limit is reached, email notifications will be paused until the next day.


This is likely because these limits can be subject to change and might be adjusted based on ongoing assessments of system performance, abuse prevention measures, and user needs. The limits could also be dynamically adjusted for individual instances based on factors like the instance's age, activity level, and history of sending emails

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