Adding multiple teams to a jira ticket

[Erfan Afthab]

Different teams work on the same ticket at various stages. Instead of creating a ticket for each team and linking them all, is there a way to link the teams so that each team can filter to tickets were their involvement is expected?

When I say teams, think, UX, Database, Infrastructure etc.

[Asmath Basha S · Accepted solution]

Hi @Erfan Afthab ,

• You can use "Labels" to specify the team worked on the ticket.
• If UX team worked on the ticket then UX team need to add "UX_team" as a label and for Database team the same will be followed.
• Create the own labels for their teams and add in the ticket if they worked on the ticket.
• By this way we can filter out the tickets if the specific team is worked on which ticket.

[Erfan Afthab]

Thanks for the response. I will try this.

[Asmath Basha S]

Hi @Erfan Afthab 

The problem has resolved for you?

[Erfan Afthab]

Yes, it has resolved the issue. Thank you

[Sreenivasaraju P]

Hi @Erfan Afthab ,

You can try with custom workflow.  Your workflow can have status like "With UX", "With DB"..etc. Based on the status the respective team can filter 

[Erfan Afthab]

Thanks for the response. Changing the workflow is a good option when the issue type is not used by any other teams in the organisation. Otherwise, i feel this would reflect in all the tickets of a particular type and in specific context may not make sense.