Assignment & Notification

[Neelesh PB]

1. Presently in Jira, as and when I assign a task, notification will go to the assignee at the same time. Now I wish to set notification system as follows:

            Notification must go according to the start                 date of the task.

             Is it possible to set like above.

[Bill Sheboy · Accepted solution]

Hi @Neelesh PB 

Notifications are sent when the action occurs and based on the settings of the receiving person.

If you want to send a notification at a specific timeframe, such as the Start Date set in a task, you could use an automation rule with a scheduled trigger, or a saved filter where people subscribe to it.

Kind regards,
Bill

[Neelesh PB]

Ok Sir. Thank you. Let me try automation rule.

[Ste Wright]

Hi @Neelesh PB 

Notifications based on the Notification Scheme trigger when the event happens.

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You could use an Automation rule for this though - for example...

• Trigger: Scheduled
  • Run Rule = 1 Days
  • Run a JQL search and execute actions for each issue in the query = TRUE
  • JQL = "Start Date" >= startOfDay() and "Start Date" <= endOfDay()
  • Only include issues that have changed since the last time this rule executed = TRUE
• Action: Send Email
  • To = Assignee
  • Subject = {{issue.key}} is ready to start!
  • Content = 

    Hi {{issue.assignee.Displayname}}

    <a href="{{issue.url}}">{{issue.key}}</a> is starting today, and you are the Assignee!

    Thanks,
    Team

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^ A few notes on this rule...

• The Trigger runs each day, to allow the notifications to be sent. You could set it to be early in the working day (eg. 9am)
• The JQL searches for issues with a start date within the day
• The Action uses HTML to provide a link to the Issue from the email body

You could also consider...

• Using the Action Comment on Issue instead, and @ mention the user, rather than sending an email
• Send a list of Issues to each user, rather than a single email per issue. This could be useful if users have lots of issues assigned to start on the same day

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Let us know what you think!

Ste

[Neelesh PB]

Thank you  Sir for the valued guidance