Asterisk symbol does not display on mandatory fields in Jira service Desk portal.

[pokalav]

Hi Team,

  In Jira service desk create page Asterisk symbol does not display for mandatory fields. its showing only Optional.

1. In Jira service Desk, they don't have feature. https://jira.atlassian.com/browse/JSDCLOUD-1302

2. Tried with Field validator in workflow,(workflow essesntial for JIRA) addon, its not working on customer portal

3. Tried via webresource in css and javascript. But i have 100+ fields in my portal. i have to add css for 100 fields class name in the file.

So i can't rely on this way We are looking for other possible solution. Please suggest.

Thanks,

Venkatesh.

[Alexis Robert]

Hi @pokalav , 

as you've said it's currently not possible to mark required field with an asterisk on JSD portal fields. Possible solutions involve paid addons :

• Workflow Essentials for Jira

• Portal Styler for JSM

Let me know if this helps, 

--Alexis

[pokalav]

Hi Alex,

    We installed the 

Workflow Essentials for Jira

but still no luck. Can you please help us with the steps to achieve this?

Thanks,

Venkatesh.