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Automation for JIRA app - still available?

Anna Robinson
Contributor
March 9, 2020

Forgive me for the very simple question, but I've exhausted my search for this answer.

I understand that Automation for JIRA is being built into the core product, but are we still able to install the app in our cloud instance during this transition? 

 

When I try to search for it in the app store, it does not appear in search results.

If I visit the Automation for JIRA Marketplace page here, the only hosting options are Server and Data Centre even though the Atlassian guide lists it with Cloud as an option. 

jira_automation.PNGjira_automation2.PNG

 

 

1 answer

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Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2020

The app was removed from Marketplace and is now part of Jira Cloud. You should see it if you go to Project settings > Project automation, or Jira settings > System > Automation rules.

Anna Robinson
Contributor
March 9, 2020

Thanks Mikael,

I don't seem to see those options - would there be any steps that I need to do first to unlock these options?

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2020

You need to be either Project admin or Jira admin in order to see these options.

Anna Robinson
Contributor
March 9, 2020

I am the admin. 

I believe it's supposed to appear between security and user interface, but it isn't shown in our settings. 

jira_automation3.PNG

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2020

It should be further down, almost at the bottom of the list:

Screen Shot 2020-03-09 at 12.27.07 PM.png

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2020

If you do not see it, it should be available this week according to this thread: https://community.atlassian.com/t5/Jira-Software-questions/Automation-for-Jira-Cloud/qaq-p/1281555#M67951

I am an existing Automation customer, but I also have it available in a brand new instance that I set up last week.

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Anna Robinson
Contributor
March 10, 2020

Reached out to JIRA and actually got it last night - it was roll-out timing.

Thanks for your help!

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Chris Mitchell
Contributor
April 29, 2020

Mikael, do you know when this will be rolled into JIRA Server and JIRA Data Server?

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 29, 2020

@Chris Mitchell I have not seen any plans on integrating Automation the same way on Server/DC, the app is still available on Marketplace for those instances. My guess is that it will either stay that way or they do something similar to Jira Software which was a separate app.

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