Automation listener

[Baris Sehitoglu]

I'm trying to build an automation where the automation needs to listen and trigger it. 

so the use case is

An email notification needs to be sent to a group when a specific issue type is created at least by minimum 3 persons in the last 30 min. 
I built something but i don't know how or where i put the minimum 3 person condition.

[Nicole Ahlborn · Accepted solution]

Hi @Baris Sehitoglu,
the Lookup issues function is suitable for this. Just use the JQL query to find the desired tickets and create the following advanced compare condition.

{{lookupIssues.size}} is greater than 2

Greetings
Nicole

[Baris Sehitoglu]

Hi @Nicole Ahlborn 

Thanks for the answer, I've tried the steps that you've showed. It works the way expected. 

Thank you so much for your help.

Regards

Baris 

[Hana Kučerová]

Hi @Nicole Ahlborn ,

thank you, the problem I see here is the condition "at least by minimum 3 persons" - I'm not aware of JQL, which can be used.

[Nicole Ahlborn]

Hi @Hana Kučerová

just add an if block like this:

Then you make sure that the email will only be sent out if there are 3 different reporters.

Greetings
Nicole

[Hana Kučerová]

Hi @Baris Sehitoglu ,

I don't see any possibility how to do this. Maybe some other user will find a way, but your request is very specific and I don't think this is possible.