Automation - trigger a job in Jenkins based on Jira activities

[PJ Singh]

We configured Web-hooks to trigger a job in Jenkins but it is not working with JIRA Cloud. I understand that plugin only supports the integration between Jenkins and Jira Server, not Jira Cloud.

Is there a way to trigger a job in Jenkins based on Jira activities (e.g. changes such status, comments)?

[Italo Qualisoni [e-Core]]

Hi @PJ Singh ,

You can trigger your Jenkins webhook using Automation for JIRA, this app is available by default in JIRA cloud and you can try it, see below an example:

[PJ Singh]

We configured the webhook. We logged a ticket with Atlassian they provided the following guidance. They indicated that JIRA TRIGGER is NOT supported by Atlassian. 

Here is the documentation for every plugin we discussed at the meeting

• Atlassian Jira Software Cloud Supported by Atlassian
• JIRA Trigger Not supported by Atlassian
• JIRA site Not supported by Atlassian

Have you or anyone has been able to successfully trigger a job based on JIRA activity (e.g. Change of status, comments)? 

[Italo Qualisoni [e-Core]]

I'm not familiar with these apps you listed,  in my previous comment I sent you how to send an webhook using Automation for JIRA and you would need to know the Jenkins rest endpoint and create the request payload yo match what Jenkins is expecting to receive. 

I think you should also look for the app supported by Atlassian, if you find a solution for this issue, please share with the community.