Board Configuration not loading with "First should not be null" message

[Becky]

Hi Atlassian support,

We have an issue accessing the board configuration. When I click the "configure" option below, the configuration page was blank. 

I tried to look up the endpoint of /rest/greenhopper/1.0/rapidviewconfig/editmodel.json as suggested here (Section of Diagnosis for Root Cause 4), and I got this "First should not be null" error in response. 

It is not clear to me as to what "First" means and what are the suggested steps to debug this error. Could you provide any advice, please?

Thank you.

[Benjamin S · Accepted solution]

In case anyone comes across this post with a similar error:

Becky and I discovered a ScriptRunner script was listening to the issue update event and attempting to update issues after they were deleted. This caused Jira's ORM library to reinsert the issue ID back into the database, with all other columns null. This caused errors to occur while executing searches and loading boards. The problem cleared after we disabled that script and removed the broken rows from the database.

[Becky]

Thank you Ben! Accepting this as the best answer.

In case people come across this post:

We found out that the corrupted data only contains an Id, without all the other information, including the Project Id which is supposed to be mandatory for each Jira issue. That is the potential explanation to the error displayed in my original question.

[Florian Bonniec]

Hi @Becky 

Welcome to the community. People that answer to community question are not part of the atlassian support.

You can reach the support by going to the bottom of this page.

https://support.atlassian.com/

Regarding your issues, it appear when something is wrong on the confgiuration of your board. In my case it's often due to a Workflow that has been imported in XML that break the configuration page. In the workflow edit view there is ? instead the status name.

Does this issue occur on every board on only one, it will help to investigate on your side when it last worked and what the change that has been done since this date, audit log is helpful for that.

Having the full stack-trace can be helpfull too

Regards

[Becky]

Hi Florian,

I really appreciate your comment. 

It is only this board in this project that does not work and we have checked the audit log but we don't think what has been changed could have causing this.

I am aware of the workflow issue you mentioned, but as I looked into all the workflows in this project, there are no workflow with ? status in them, and nor did any users of that project mention it to us, so I assume they are all working fine.

What stuck me is we are not sure what the "First" means in this context. Is it a table, a custom field, or some configuration that is off?

[Florian Bonniec]

Could you paste the entire stack-trace ? The one under the status code you have attached to your initial post ?

[Becky]

Yes of course. This is entire json

{"message":"first should not be null!",
"status-code":500,
"stack-trace":"com.atlassian.jira.util.dbc.Assertions$NullArgumentException: first should not be null!\n\tat com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:25)\n\tat com.atlassian.jira.util.lang.Pair.strictPairOf(Pair.java:48)\n\tat com.atlassian.jira.util.lang.Pair.of(Pair.java:35)\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.getProjectIssueTypePairs(DefaultIssueManager.java:834)\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.getProjectIssueTypePairsByIds(DefaultIssueManager.java:878)\n\tat com.atlassian.jira.issue.managers.RequestCachingIssueManager.getProjectIssueTypePairsByIds(RequestCachingIssueManager.java:335)\n\tat com.atlassian.jira.jql.util.JqlIssueSupportImpl.getProjectIssueTypePairsByIds(JqlIssueSupportImpl.java:91)\n\tat com.atlassian.jira.jql.context.IssueIdClauseContextFactory.getProjectIssueTypesBatch(IssueIdClauseContextFactory.java:74)\n\tat com.atlassian.jira.jql.context.IssueIdClauseContextFactory.getClauseContext(IssueIdClauseContextFactory.java:101)\n\tat com.atlassian.jira.jql.context.MultiClauseDecoratorContextFactory.getClauseContext(MultiClauseDecoratorContextFactory.java:75)\n\tat com.atlassian.jira.jql.context.ValidatingDecoratorContextFactory.getClauseContext(ValidatingDecoratorContextFactory.java:29)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:121)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)\n\tat com.atlassian.query.clause.TerminalClauseImpl.accept(TerminalClauseImpl.java:143)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:75)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)\n\tat com.atlassian.query.clause.AndClause.accept(AndClause.java:28)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:99)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)\n\tat com.atlassian.query.clause.OrClause.accept(OrClause.java:28)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.createContext(QueryContextVisitor.java:54)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:93)\n\tat com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)\n\tat com.atlassian.query.clause.OrClause.accept(OrClause.java:28)\n\tat com.atlassian.jira.bc.issue.search.DefaultSearchService.getQueryContext(DefaultSearchService.java:219)\n\tat sun.reflect.GeneratedMethodAccessor1985.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\n\tat com.sun.proxy.$Proxy499.getQueryContext(Unknown Source)\n\tat sun.reflect.GeneratedMethodAccessor1985.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:130)\n\tat com.sun.proxy.$Proxy499.getQueryContext(Unknown Source)\n\tat com.atlassian.greenhopper.service.workflow.SimplifiedWorkflowServiceImpl.getPotentialWorkflowForConversion(SimplifiedWorkflowServiceImpl.java:185)\n\tat com.atlassian.greenhopper.service.workflow.SimplifiedWorkflowServiceImpl.getGreenHopperSimplifiedWorkflow(SimplifiedWorkflowServiceImpl.java:137)\n\tat com.atlassian.greenhopper.web.rapid.workflow.WorkflowHelper.getGreenHopperSimplifiedWorkflow(WorkflowHelper.java:79)\n\tat com.atlassian.greenhopper.web.rapid.workflow.WorkflowHelper.isRapidViewUsingGreenHopperSimplifiedWorkflow(WorkflowHelper.java:55)\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildSimplifiedWorkflowEntry(ColumnEditHelper.java:205)\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:177)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:181)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$9.call(RapidViewEditResource.java:221)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$9.call(RapidViewEditResource.java:215)\n\tat com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:38)\n\tat com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:87)\n\tat com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:69)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:215)\n\tat sun.reflect.GeneratedMethodAccessor4618.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$0(DispatchProviderHelper.java:181)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:81)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)\n\tat com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:42)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:106)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:180)\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:160)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:829)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:70)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:23)\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:35)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:75)\n\tat com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:80)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:35)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:93)\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:79)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:81)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:55)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.ratelimiting.internal.filter.RateLimitFilter.doFilter(RateLimitFilter.java:73)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:46)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.MauEventFilter.doFilter(MauEventFilter.java:49)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)\n\tat com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)\n\tat com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)\n\tat com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:77)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:38)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:82)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.johnson.JiraJohnson503Filter.doFilter(JiraJohnson503Filter.java:79)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.idalko.jira.plugins.igrid.servicedesk.ServletRequestContextFilter.doFilter(ServletRequestContextFilter.java:23)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.plugins.authentication.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:30)\n\tat com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.ratelimiting.internal.filter.RateLimitPreAuthFilter.doFilter(RateLimitPreAuthFilter.java:71)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:39)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)\n\tat com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115)\n\tat com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)\n\tat org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:367)\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:639)\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:882)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1691)\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:748)\n"}

[Becky]

(Accidentally post the trace twice, delete one of them)