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Can't create jira software

shoujinz
Contributor
March 8, 2024

I have a personal Atlassian ID that was created at some point from my old bitbucket-only account.

This personal account appears as a user on my work's Atlassian account (in admin/org/users)

When I log in to my personal account and go to https://team.atlassian.com/ I see Bitbucket (which has two workspaces - the work's and my personal one), and I see Jira Work Management and Jira Software for my work.

Now, I want to have a personal Jira software instance, but don't seem to be able to create one anywhere.

Is it possible, or I have to create yet another Atlassian ID for this?

Thanks

2 answers

1 accepted

2 votes
Answer accepted
shoujinz
Contributor
March 9, 2024

I had to suspend myself from the work's Jira, then I was able to create my personal Jira software instance. I then restored my access in work's Jira, and now I am correctly seeing both personal and work's Jira in https://team.atlassian.com/your-work

Jehan Bhathena
Community Champion
March 10, 2024

Glad to know you found the solution.

You can mark this thread as Accepted so that it's more visible to the community.

 

0 votes
Jehan Bhathena
Community Champion
March 8, 2024

Hi @shoujinz 

In the cloud ecosystem, one email links to 1 unique Atlassian account, if you need another account for personal use you'll most likely have to sign up with a different email.

shoujinz
Contributor
March 9, 2024

I was looking for a single atlassian account having multiple jira software instances, not multiple atlassian accounts for a single email.

Jehan Bhathena
Community Champion
March 10, 2024

Try login into https://start.atlassian.com/

This will show you all the products your user has access too.

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