Can't rename a New Sprint

Dan Powers
Contributor
July 10, 2019

Hello,

I am using Jira Cloud. I can't rename a sprint. If I create a new sprint, click Edit Sprint, change the name and click Update I get a Something Went Wrong, Try and Refresh the Page error message and the new name of the sprint does not save. Any help would be appreciated. 

Thanks! :)

15 answers

1 accepted

1 vote
Answer accepted
Dan Powers
Contributor
July 12, 2019

This feature, for some reason, is now working as expected. 

Suresh Mateti February 12, 2021

Not working for me, same issue, jira cloud version ..any ideas?

Like Michael Salazar likes this
Bettina
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February 12, 2021

exactly the same for me, it's not working, but I don't have an error message, when I click on "update", no reaction, no message, nothing. 

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RJ Macasaet
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February 12, 2021

I am unable to rename my Sprints. I have the same problem as Suresh and Bettina.

Arthur Charbit
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February 12, 2021

Same here.
That error appears:

Uncaught TypeError: Cannot read property 'length' of undefined 
Ярослав Старшевский February 12, 2021

The same problem

Mariana Nascimento
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February 12, 2021

It's not working for me too. 

Haseeb
Contributor
February 12, 2021

Same problem on my side as well, this ticket got closed last year, let's open another so they notice.  

Gavin Clarke February 12, 2021

We are having the same issues. Does anyone have an update?

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Haseeb
Contributor
February 12, 2021

Please post your comments in the new ticket below as this one got closed last year. 

https://community.atlassian.com/t5/Jira-questions/Renaming-a-New-Sprint-not-working/qaq-p/1610840#M466186

Like Michael Salazar likes this
Stanislava Antonova February 12, 2021

Same issue here. I cannot change the name of the newly created sprint, but when trying, nothing happens (no message for something wrong or anything).

P.S. I can see lots of new sprints starting next week :D 

Hank
Contributor
February 12, 2021

Same issue here. I cannot change the name of the newly created sprint, but when trying, nothing happens (no message for something wrong or anything).

Rafael Tomazela Teodoro February 12, 2021

"Zumbi bug...." The same problem here, I could notice that only actived sprint I could change the name and update successfully, but for all not active sprints I can't edit, the edit option is available, I can change the text but when I click on the [Update] button, nothing happens (no messages).

Paula Remez February 12, 2021

Hi! Same problem here!!! I can't rename not yet active sprints. I can't even put a name to my new sprints, Jira takes last sprint's name, add a number an put that name to muy name. 

 

I can only rename active sprints 

Ryan Johnson February 12, 2021

Same problem here - seems to be a Jira Cloud regression

Stanislava Antonova February 12, 2021

Managed to find a workaround for now - if you create the sprint first, as it is, you are able to edit it afterwards.

Hope the issue will be fixed by Monday.

RJ Macasaet
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February 14, 2021

I can now rename my Sprints. Thank you Atlassian for fixing this problem on a Sunday. Now I can prepare for Monday morning. Enjoy your week ahead!

Michael.Storr
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March 4, 2021

I am still unable to edit the name of a new sprint.  I get no error message, during the process. 

  1. I start in the Backlog
  2. Create Sprint
  3. Edit Sprint
  4. Change Sprint name field
  5. Add information in Sprint Goal field
  6. Click Update
  7. End in the Backlog, The "New Sprint" name has not changed.  When I click try to edit again, the new sprint fields are as they were at step #3 (un changed from creation)

Does anyone know how to correct this?

Stanislava Antonova March 5, 2021

Did you try starting the Sprint and edit it afterwards?

1 vote
Maxime Joannisse
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February 12, 2021

Has this issue been fixed? I can't update a future sprint's name...

Michael Salazar February 12, 2021

It was fixed...for a while, suddenly is happening again. 

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Jakub Štulc
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February 12, 2021

Same problem here.

Bruce Christie
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February 12, 2021

Same issue here.   Form the error console:

 

Getting the first version of adding an asset to the application. From the error console:

batch.js?agile_globa…ue&locale=en-US:691 Uncaught TypeError: Cannot read property 'length' of undefined
at a (batch.js?agile_globa…ue&locale=en-US:691)
at HTMLButtonElement.<anonymous> (batch.js?agile_globa…ue&locale=en-US:691)
at HTMLButtonElement._onclick (batch.js?jag=true&locale=en-US:3493)
at HTMLButtonElement.dispatch (batch.js?jag=true&locale=en-US:28)
at HTMLButtonElement.s (batch.js?jag=true&locale=en-US:28)

Sanjy Uppal
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February 15, 2021

I also can't update a future sprint's name anymore!

Rafael Tomazela Teodoro February 15, 2021

In the test that I did today 15/2 morning, I could update a future sprint successfully :) , the only details was I need press F5 in order to refresh the page, because the changing was not applied in the page fields automatically (was necessary a postback).

1 vote
Guilherme Vilela Martins Sousa
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December 11, 2019

I'm also having the same problem, any predictions?

1 vote
Thomas Hutten
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December 11, 2019

We are also facing this issue... Just here to report it and waiting for a bug fix.

1 vote
CAMU ANAIS
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December 11, 2019

I have also the same issue !!! Do you have some solution ?

1 vote
Antony BODY
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December 9, 2019

I'm also facing this issue since last week....

Do you have some fixs planned ?

1 vote
Ana Milan
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December 7, 2019

I have that same problem,  any update?

1 vote
Benoit GAILLARD
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December 3, 2019

Workaround: use a PUT to update it:

{
"info": {
"_postman_id": "960ed37e-8ab4-41f3-ab1d-f143845f3e8a",
"name": "Personal collection",
"schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json"
},
"item": [
{
"name": "Update sprint",
"request": {
"auth": {
"type": "basic",
"basic": [
{
"key": "username",
"value": "{{username}}",
"type": "string"
},
{
"key": "password",
"value": "{{apiToken}}",
"type": "string"
}
]
},
"method": "PUT",
"header": [
{
"key": "Content-Type",
"name": "Content-Type",
"value": "application/json; charset=UTF-8",
"type": "text"
},
{
"key": "Accept",
"value": "application/json, text/javascript, */*; q=0.01",
"type": "text"
},
{
"key": "Accept-Language",
"value": "pl,en-us;q=0.7,en;q=0.3",
"type": "text"
}
],
"body": {
"mode": "raw",
"raw": "{\"name\":\"{{NEW_SPRINT_NAME}"}"
},
"url": {
"raw": "https://{{jiraInstance}}.atlassian.net/rest/greenhopper/1.0/sprint/{{SPRINT_ID}}",
"protocol": "https",
"host": [
"{{jiraInstance}}",
"atlassian",
"net"
],
"path": [
"rest",
"greenhopper",
"1.0",
"sprint",
"{{SPRINT_ID}}"
]
}
},
"response": []
}
],
"protocolProfileBehavior": {}
}

0 votes
Katharina Fenner December 12, 2019

Hi,

 

we would like to plan sprints into the new year and wanted to rename them. we get the error message.  “Error occurred, refresh page and try again.”

This happens to all Admins on the project when renaming any sprint.

 

Is there a solution by now?

 

 

Best regards,

Katharina

Thomas John
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December 12, 2019

Same here

philippe.aubert
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December 12, 2019

Hi,

Same error message “Error occurred, refresh page and try again” ...

0 votes
Caroline Leroy December 12, 2019

I have the same problem. Any news ?

0 votes
Arthur Charbit
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December 6, 2019

I'm facing this issue too, any update?

0 votes
Anastasios_Tasos
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December 4, 2019

Facing this problem since yesterday, please fix this!

0 votes
Vaclav Macíček
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December 3, 2019

Hello, I have that same problem. :/

0 votes
Benoit GAILLARD
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December 2, 2019

Hi,

I've the same issue ... Any workaround?

Thanks,

Benoit

0 votes
noah
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July 10, 2019

Having the same issue - came here to report it.  I presume this is a site wide issue?

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