Cannot get user property with JIRA Automation

[Mark Haller]

I'm trying to at mention a user in my JIRA Automation.  I've read swathes of articles about how best to do this and it's not working.  I'm using JIRA Server.

In my "Send Slack Message" content I've got the following (the bold is the response)

rep 1 - {{issue.fields.reporter}} - MARKHALLER
rep 2 - {{reporter}} - MARKHALLER

rep 3 - {{issue.fields.reporter.properties.slack}} - BLANK
rep 4 - {{issue.fields.reporter.legacyProperties.slack}} - BLANK

I can see the following against my User profile in JIRA - 

How do I get the slack property from the reporter user profile?

[Martin Bayer _MoroSystems_ s_r_o__ · Accepted solution]

hi @Mark Haller did you try:

• {{ reporter.legacyProperties."jira.meta.slack" }}

[Mark Haller]

Haha, of course I didn't - how would I know about that? :-)  Is there any docs/links?

It works perfectly!  And you score maximum points for replying within about 10 minutes :-)

[Martin Bayer _MoroSystems_ s_r_o__]

Great :), Yeah I found it here: https://confluence.atlassian.com/automation/users-993924862.html (last line) :D

[Mark Haller]

Oh maaaan, and I always tell people off for "not reading things carefully" - and there's the bit about "Please note though that properties set by the UI ..." gaaaah!

Thanks again - you rock!

[Martin Bayer _MoroSystems_ s_r_o__]

You know what? I was just helping my colleague with properties and Java API and we found out the difference between legacy and non-legacy properties, but we did it on our own...so I learned something new too :), but you're welcome :)