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Card attaching error

Anahit Sukiasyan
Anahit Sukiasyan
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December 3, 2024

 

 

Question: Hello,

I'm unable to attach a card and switch to the paid version, as the attached error screen appears.

Please describe the issue and help me fix it!

Best regards,
Anahit

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Marc - Devoteam
Marc - Devoteam
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December 3, 2024

Hi @Anahit Sukiasyan 

You need to be an Org admin to add a card in billing, of you are and its not working.

Contact Atlassian Support on this, and choose the billing option from the list.

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Anahit Sukiasyan
Anahit Sukiasyan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 3, 2024

Hi @Marc - Devoteam

thanks for your answer, yes, actually I'm the org admin, already contacted and waiting for their response.

Thanks, have a nice day!

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