We have an automation rule that copies a comment made in one issue to its linked issue. The author's name appears correctly in the ticket where the comment was made, but when the rule copies the comment to the linked issue, the author's name is missing and the comment is "authored" using the "default" actor that we have applied to all of our rules, including this one. We'd like to take this a step further and in the same rule, (unless another one is needed) add the commenter's name. Below is what the rule currently looks like. Is what we're seeking possible? Thanks in advance for your review.
As you are using the Issue Commented trigger, you could add the {{comment.author.displayName}} to the contents of the new comment.
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--comment--
Kind regards,
Bill
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.
Register NowOnline forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.