Could I use my own domain on JIRA Cloud?

[Alessia Harris]

I wanna setup my domain on JIRA Cloud, but I didn't find documentation about it. How could I do it?

[Meck · Accepted solution]

Hi Alessia,

There is no way to do it right now. :/ Look that issue:https://jira.atlassian.com/browse/CLOUD-6999

To do it, you need migrate to Server version.

Regards,
Lameck. 

[Tom Stachura]

seems like a basic feature that Atlassian should add.

[Sorin Sbarnea]

I think that the important of being able to run under custom domain was underestimated by Atlasssian. Lots of companies would just not go this way just for this reason alone.

Being able to use custom domain also means that users should be able to migrate from hosted to self-hosted without alienating their users.

[Aslan Varoqua]

Why don't you just add it. How hard can it be to add a darn cname feature? My company is not part of Atlassian. Just add custom domains like for example netlify etc. 

[wwerner]

+1

Of course we want to benefit from the Cloud offering while providing a custom url to our partners!

[Dries Grobler]

This would be greatly beneficial for us at MWEB as well. 

[Thomas Verschoren]

+1

[Lance Parker]

+1

[Deleted user]

+1

[Shao Wei Choy]

+1

[Khanh_Nguyen]

+1. please make it available

[Stanislaw Friesen]

+1. please make it available

[KD Singh Arneja]

+1 

[rvanderzande@cognitusconsulting.com]

+1

[objectclass]

+10

[danieleczz]

Something is changing here:

https://blog.developer.atlassian.com/ecosystem-support-for-custom-domains/

[lucascfm2]

Any news on this?

[danny_lake]

PLEASE +999

[arkhoss]

+1

[Georg Spazierer]

+1

[Bela Gipp]

+1

[RK]

+1

[Cody Proctor]

+1

[Deleted user]

1 Jul 2020. Will it be COVID-19 vaccine first or this feature?

[lucascfm2]

Dude.... hahaha hahaha 
But I think it'll be the vaccine though

[Reagan Senoron]

I bet it will be the vaccine first before this feature lol

[jangehrmann]

+1

[Christopher Cheng]

+1

[Sebastian Just Mikkelsen]

+1 

[Deleted user]

14 December 2020, Santa Claus is coming to town - without this feature. 

[Will Lear]

vaccine for the win

[Deleted user]

+1 (this is important for us so figure out how to get it done sooner than later)

[Frank Offermann]

+1

must have.

[Дмитрий]

+1, when it will be done?

[Rick Armitage]

This is desperately needed.  Our users are used to using servicedesk.ourdomain.com and to have to convince them to move over to ourdomain.atlassian.net is just not feasible.  I can't believe such a key feature is missing from atlassian.  

[Dima Danylevskyi]

I'm really disappointed that this is not supported by Atlassian :(

[Trev]

@jo - can this be placed on the Roadmap for Jira Cloud?

[Alex McColl]

This needs to be added ASAP
After the announcement that we can no longer host our own servers, using a company URL is vital for professionalism going forward in the darn cloud.

[ikhot]

+1

[Deleted user]

Any progress with this so far? If there's a community forum with specific requests, maybe the vendor could listen and develop the features requested in some years time?

Same needed here too. We cannot run from atlassian's domain forever, and moving back to self hosted version in 2019 is not an option.

[Deleted user]

To update my thread with the solution I found: we have moved off our company ticketing, wiki and helpdesk from Atlassian Cloud after using it for 2 years.

[skquarkai]

I can see requests for this feature going as far back as 2014!    Really hope that Atlassian fixes this.

[Joao Martins]

Do you mind sharing which other provider did you choose? Thanks

[Matias Nogueira]

freshdesk!

[David Benson _draw_io_]

We're on Freshdesk only for the custom https domains. The moment JSD has custom domains we'll be over. Freshdesk has it's good points, but quality and attention to detail aren't two of them. The spam control is dire, as well.

[arkhoss]

I've Moved to Gitlab, Their wiki is much better than Confluence, and JIRA can be replaced with Gitlab issues, and both (wiki and issues) are integrated to my repos. Without pay for extra plugins.

[victor_c]

+1

[Dmitri Labzin]

+1

[mihairadulescug]

we need a cname feature here please!

[mihairadulescug]

https://cert-manager.io/docs/configuration/acme/

[Admin Robbu]

+1

[Bruno]

+1

[Will Lear]

Has this been resolved yet, is it now possible?

[Joseph Barker]

Ecosystem support for custom domains - Atlassian Developer Blog

[Daniel Gregory]

no

[Marcello Loddo]

The feature is now available: https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html

[Joao Martins]

No, this request has nothing to do with the link you shared.

That link is about allowing specific domains of the email addresses that can register/login on your Atlassian products.