Create Issue Type with a main task and its sub tasks

[Priyendu Bhardwaj]

In my Service Desk cloud, I want to create Issue Types which are tasks with multiple sub-tasks. I do not see any option to do that, creating issue type only asks whether it is a Standard Task or Sub-Task. I would like to create a main task and then add few sub-tasks to it. This issue type will be added to my default scheme and then I can use it to schedule future tasks for my projects.

Is it possible to do?

-Thanks,

Priyendu

[Petter Gonçalves · Accepted solution]

Hello Priyendu,

Unfortunately, this functionality is not available on JIRA now, however, you can use plugins to automatically create sub-tasks when an issue with a determined issue type is created.

Automation Lite for JIRA Cloud would be a good option to implement it, by configuring a rule like this:

Please, let me know if this option works for you.

[Priyendu Bhardwaj]

Sure, giving it a try, will update how it goes, if you have any similar plugin suggestions, please let me know.

-Thanks,

Priyendu

[Priyendu Bhardwaj]

Looks promising so far, I can create Global Rule which will apply specific automation rule such as creating sub-tasks on issue creation, I can use filter condition like IssueType and have the rule create specific sub-tasks.

This is good. Thanks for the suggestion!!

[Petter Gonçalves]

You are welcome, Priyendu.

I believe that Automation for JIRA is the most simple and straightforward plugin to perform this kind of configuration without needing any code, however, you can also try Script Runner if you are familiar with Groovy Scripts.

[Priyendu Bhardwaj]

Thanks Petterson! I would look for Script Runner for my next phase, Automation could do what we are looking for right now.

[Paul Pavlovsky_AppLiger_]

Hi @Priyendu Bhardwaj,

You may benefit from Easy Templates for Jira add-on. It allows you create Template per issue type containing subtasks.

Once you create an issue from Template - subtasks will be automatically populated.

Cheers,

Pavel

[Priyendu Bhardwaj]

Thanks! I will try this too.

[Priyendu Bhardwaj]

Easy Templates is useful for me if I create an issue using the Template option, it does not appear as an option while creating issue by any other means, like creating manually using + symbol or scheduling tasks.

Nice concept, though it does not provide enough automation option.

[Paul Pavlovsky_AppLiger_]

Thanks for your try! Would be great to hear more about how do you implement "scheduling" or "automation" for your tasks creation? You can submit an answer to support[at]appliger.com

[david]

Hi @Priyendu Bhardwaj every standard issue type can have subtasks by default, always that they are included in the Issue Type scheme.

Cheers,

David

[Priyendu Bhardwaj]

Hi David, 

You are right about that, I get an option of adding sub-task when the issue is already created.

What I am trying to set up is a template where I can create an issue (or schedule based on trigger) that will have a parent task and sub-tasks. 

Any suggestions how this can be achieved in JIRA?

-Thanks,

Priyendu