Create Multiple linked issues with value from custom field

Hanna Torany
Contributor
May 13, 2022

I have a custom field called "Systems". In this field the reporter can choose many value.

for ex. Systems = Jira - Confluence - VLC - Teams

I want to automatically create linked issues for each value that the user had choosed in field "Systems" when he/she create the issue in the portal.

 

Input :

Systems = Jira - Confluence - VLC - Teams

 

Result:

  • Linked issue 1: have value Jira in custom field "Systems"
  • Linked issue 2: have value Confluence in custom field "Systems"
  • Linked issue 3: have value VLC in custom field "Systems"
  • Linked issue 4: have value Teams in custom field "Systems"

 

Our Aim is having different issue that we can send to different system owner to get approval on the systems.

NOTE!! I have two addons on my instance:

  • Automation for Jira
  • JSU Automation Suite for Jira Workflows

1 answer

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2022

Hi @Hanna Torany 

You can certainly do this with Automation for Jira.

Simply create a rule when a new issues is created. 

Then do a series of Conditions. 

If System = Jira, then create a new issue

If System = Teams, then create a new issue

It would look something like this (I used Component instead of System)

screenshot.png

Hanna Torany
Contributor
May 16, 2022

We have 300 different systems. This mean i need to create to many automation to do that and i need to make sure that when we add a new system we need to put this in automation.

I need to be able to automate that.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2022

You are not going to be able to automation the adding of new actions in an Automation rule. That's a manual process. 

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