Create screen requires sprint not allowing backlog default

[Rodrigo Angulo]

Using Jira Software 8.5. When creating issues via "create" at the top of the navbar I am required to input a sprint value. I am unable to leave it blank and let the issue go into the backlog. Is this normal functionality? I have been reading through the enterprise release notes and nothing suggests that its changed.

[Michael Andolfatto]

Hi @Rodrigo Angulo ,

An admin of your site has likely changed the Field Configuration and made the Sprint field required.

[Rodrigo Angulo]

@Michael Andolfatto  Thanks for the quick response. I am the admin of our environment. The field configuration 'operations' column does not show anything other than 'screens' as an option for the field 'sprint'. Edit/Hide/or Required do not appear.

[Michael Andolfatto]

@Rodrigo Angulo are you able to check the Create transition of the workflow tied to the issue you're raising? There may be a validator on it causing the restriction.

[Rodrigo Angulo]

@Michael Andolfatto just got the chance to check, No validator is there that would indicate that is causing the restriction.

[Michael Andolfatto]

@Rodrigo Angulo hmm that is strange. I can tell you that it's not a change caused by an Atlassian update so logically it would have to be a validator (Just verified that the Sprint field is not one you can enforce on the Field Configuration)

Could you verify that the workflow in question is the correct one tied to the issue type you are trying to raise, and send me a screenshot of the validators on the create transition?

[Rodrigo Angulo]

Hey @Michael Andolfatto we had script runner and someone had created a behavior that required the field to be input. All is well :) thank you for taking the time to answer!