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Custom Field Reporting

Chada D Majette
Contributor
July 24, 2019

I have a custom field I need to pull data from but I am unable to.  Is there a way to allow reporting on custom fields?

1 answer

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Nic Brough -Adaptavist-
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July 24, 2019

Define "pull"?

Custom fields are fully reportable, you don't need to "allow" anything.  I think you need to define what you think you are missing?

Chada D Majette
Contributor
July 24, 2019

We have a custom field called "Organizations" in our service desk.  I have added that column to our Open Tickets filter, when I attempt to export the filter, that column is missing.  I hope I have better explained it.Annotation 2019-07-24 113148.png

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