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Custom Field issues

Chandrasekhar V L June 29, 2018

Hi There,

I have created a couple of custom fields with field type "User Picker" for our new project. 

The user are not able to update the names in those fields and they are getting the errors as shown in the below screenshots.Custom Field issue.JPG

Note: As a administrator, I am the only can able to use these fields in picking the users with out any errors.

Can you please help me, how to resolve this issue???

Thanks,

Chandra.

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Tansu Akdeniz
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 29, 2018

Hi @Chandrasekhar V L,

Grant the Browse Users permission to your groups from Global Permissions setting.

Related KB: https://confluence.atlassian.com/jirakb/unable-to-browse-for-users-and-groups-120521888.html

Chandrasekhar V L June 29, 2018

Got it, Thanks.

Chandrasekhar V L July 3, 2018

Also, Can you please advice me If there any chance to sync a specific Jira user group with the custom fields with field type "User Picker(Single & Multi)".

Nic Brough -Adaptavist-
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July 4, 2018

What do you mean by "synchronise group with field"?

Chandrasekhar V L July 4, 2018

Hi Nic Brough,

In the Custom filed "User Picker(Single user)", There is an option to set with specific group for filtering the users.

Is there any possibility to have same functionality applicable for "User Picker(multi users)".

Thanks,

Chandra.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 4, 2018

Ah, I see.  No, I'm afraid that functionality has not made it to the multi-user-picker yet.  There's an open request for it somewhere, but not in my bookmarks.

Chandrasekhar V L July 9, 2018

oh, ok that's fine

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