Customized fields disappeared

[Perrycurtis Elechi]

Hi Guys, 

So recently I noticed my customized fields have disappeared.  When I open the ticket page it appears for a few seconds and then disappears. Most times it doesnt even appear at all. When I click on configure I can see it. What could be the cause of this? 

[fran garcia gomera · Accepted solution]

Do you have behaviors? sounds like there's a script hidding the field

[Perrycurtis Elechi]

I don't know you mean by behaviors. I've never come across that before. Pls explain. 

Thanks 

[Nic Brough -Adaptavist-]

Behaviours is a module within the ScriptRunner app that can inject javascript that modifies the front-end of Jira on the client side. 

You do not have it though - it does not (yet) work for Cloud.

[fran garcia gomera]

my bad, i didn't see you were on cloud.

[Nic Brough -Adaptavist-]

But flickering on-screen for a sec and then disappearing does suggest javascript (including Behaviours if you were on Server), so I would want to check exactly what you see when you go into "configure" - is the field enabled there?  Does it appear if you select it?

[Perrycurtis Elechi]

The field is enabled in the "configure" space