Email notification if a specific field (here: Feature Team) is set to a specific value

Some Guy
Contributor
July 6, 2022

Hi,

we want to set up a email notification if a specific field is changed to a specific value. I am not sure that this field is in every Jira configuration present. We call it "Feature Team". I want to check against other fields too.

Is it possible to check if a customfield was changed in a defined time period to a specific value? Like

Project = ABC AND customfield_12345 = "MyValue" WITHIN >-1h

Thank you

2 answers

0 votes
Boris Berenberg - Modus Create
Contributor
July 8, 2022

We support a field changed trigger in Notification Assistant for Jira

Some Guy
Contributor
August 2, 2022

Hi Boris Berenberg, I've seen this Addon but since I am no admin nor do I have access to the admin area this is no option. But thanks.

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 6, 2022

Hey Some Guy (love the name!)

Not sure you are going to be able to do this with straight JQL since history of custom fields is typically not available. But you certainly could do it with an add-on such as Automation for Jira (free Lite version or paid Pro version) or ScriptRunner if you have either of those. 

Some Guy
Contributor
August 2, 2022

Hi John Funk,

thank you :P

We have installed the ScriptRunner addon, how would one do that? Do you have a documentation? I did not find any.

 

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 2, 2022

Sorry, I do not use ScriptRunner either. Hopefully, someone with expertise there can help you out. 

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