Getting Something went wrong on our end If this keeps happening, share this information with your a

[mansoor_nisar]

I have been getting this since this morning

Something went wrong on our end

If this keeps happening, share this information with your admin, who should contact support.

Copy

Hash HASH_CODE Trace TRACE_CODE

[Prachi Bolar · Accepted solution]

Hi @mansoor_nisar 

Welcome to community :) 

We had an ongoing incident that occurred with customers using Brave or chrome/firefox browser

please find details here: https://jira-software.status.atlassian.com/incidents/9kvjw6snfqrw

Please find set of support browsers: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/

A suggestion workaround for *Bravo Browser* users is:

# Disable the Brave shield.

# Access Jira and accept cookies.

# Re-enable the Brave shield.

If you're experiencing this problem in a *different browser,* a helpful step:

Check if is there any ad blocker extension, like Ad Block or Ghostery

# Disable the Extension

# Clear cookies and cache

Thank you,

Prachi

[mansoor_nisar]

Thank you Prachi for the response, I tried JIRA on Safari and it worked

[John Funk]

Hi Mansoor - Welcome to the Atlassian Community!

There is an open incident you can follow here:

https://jira-software.status.atlassian.com/

[mansoor_nisar]

Thank you @John Funk 

[John Funk]

You are welcome!

[Asad]

Please log out and log in again. It worked for me!

[mansoor_nisar]

I tried it earlier today but it did not work, let me try again!