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Grant permission to move issues

Chegg Coop March 20, 2019

I'm trying to move issues from one project to another, but when I am on the Bulk Operation Step 2, I see an N/A next to "Move Issues" and "NOTE: You do not have the permission to move one or more of the selected issues." 

 

I am currently the admin of this JIRA Core site and admin in all of these projects. 

2 answers

1 vote
Nic Brough -Adaptavist-
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March 20, 2019

You need to check each permission scheme used by each project the issues you are trying to move are in.  The permission scheme is the main driver of who can and cannot use the "move" function.

If you have granted yourself "move" for all the projects, then check the workflows for the blocked ones.  It is possible to add a "workflow property" to any step that will say "do not allow something while in this status" - usually used to block edits and commenting on closed issues, but you can block "move" just as easily.

0 votes
Karolina Lasoń [Deviniti]
Atlassian Partner
March 20, 2019

Hi @Chegg Coop ,

You have 2 options here:

  1. Check if there are any restrictions on your workflow that allows a specific user to perform any bulk changes.
  2. Check Global permissions to see who can make bulk changes. 

I hope one of these answers your question. :) 

Chegg Coop March 20, 2019

Hi @Karolina Lasoń [Deviniti]

Thanks.

1. Where can I check for workflow restrictions?

2. In global permisions, I see the user group I am a part of as enabled to make bulk changes.

Karolina Lasoń [Deviniti]
Atlassian Partner
March 21, 2019

@Chegg Coop ,

On your workflow, check if there are any conditions or validators, i.e. only assignee condition, user is in project role, etc. 

Nic Brough -Adaptavist-
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March 21, 2019

I think you might be mixing up "transition" with "operation". 

You can move issues across a board, but what you are really doing is using a "transition".  Those can have conditions and validators.

But @Chegg Coop is talking about the operation "move" (for moving issues between projects and issue types).  They don't have conditions or validators, and access is controlled by permissions.

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