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Group account can be created in SDM?

Takak Ohashi
Contributor
June 22, 2023

Hello,

This could be a solution for an issue in adding multiple Watchers at a time. In the old screen, there was a field in which we can add multiple accounts so that we were able to add them at a time. However, we have no such field now (Attached current "add watchers" field).

What I want to confirm is whether we can create a group JIRA account in which we can register individual JIRA accounts. With that group account, we would be able to add pre-defined watchers at a time.

Kindly suggest if this can be a solution.

Best regards,

Takaki OhashiAdd Watchers.png

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 23, 2023

Hello @Takak Ohashi 

No, you can't do that.

You can create a User Groups that has user accounts as members, but you can't add a User Group in the Watchers dialog.

You cannot create a "user account" and group other user accounts under it.

Takak Ohashi
Contributor
June 26, 2023

Thank you for the reply. We will consider possibility of some other way of bulk entry.

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