How can I set up custom email notifications as a non-administrator?

[Christine Ritchie]

Regular jira user. I want to be notified every time a new issue is created for project A.

How do I do that?

thanks! Christine

[Ollie Guan]

Hi @Christine Ritchie,

You should contact your system administrator, modify project A's email notification scheme, and trigger a separate email notification when issue is created

[Christine Ritchie]

Thanks, Ollie. Not unexpected but not what I wanted to hear. We're losing so much functionality going from home grown system to Jira. Unbelievable.

[Ollie Guan]

Hi @Christine Ritchie,

I don't quite understand what you mean. Which version are you using now?Server 7.X?6.X？Cloud？

[Christine Ritchie]

Our current home grown system individual users have the ability to set up their own custom email notifications... sounds like for Jira you have to have the administrator due that for a project.

[Christine Ritchie]

Found out this can be done by subscribing to filters so that's good.

[Ollie Guan]

Yes, although the subscription function does not send instant messages, you can set the frequency or meet your needs.

[Christine Ritchie]

Was told that signing up as Watcher for an issue will get instant messages every time it is updated.