How can I stop users from commenting on closed issue?

[Adele Brown]

Hi, I have added to my workflow the following properties on the status "closed", however users can still comment on a closed issue.

Jira.issue.editable - FALSE

Jira.permission.work - FALSE

Jira.permission .comment.user - DENIED

Any ideas how i can stop users from commenting on a closed JIRA item?

Thanks
Adele

[Adele Brown]

Thankyou!

Yes I put the "denied" in the "Property value" not part of the "Property Key"?

[Mahtab]

Make sure that in the Workflow for desired transition that you set this under View Properties and then set jira.permission.comment.user as the property key and then either denied or false as the Property value. This will make it to where on that specific transition step that the user is unable to make a comment.

[Mathiyalagan]

Use this property to solve this issue,

jira.permission.comment.user = false

[Nic Brough -Adaptavist-]

Your properties don't look right to me - they've got capitals and spaces in them.

The simplest "block all comments in this status" option is jira.permission.comment=denied  (or possibly = false, I've forgotten.  But it's one string, lower case and so-on)

[Shamith Shankar]

Its a tricky one and that workproperties is not applicable for comment Field i guess. 
try this
jira.issue.editable 
Its for making non-editable , but have not checked for comment.

If that doesnt work , then u may have to edit,

CommentSystemField java class.