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How do I get the splash page to show back up to select the old view option?

Erwin Smith
Contributor
March 25, 2024

When I logged in this morning I accidently closed the pop up page that provided an option to use the Old View option. How do I make that selection now that the pop up is gone?

1 answer

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Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

Hi @Erwin Smith ~ I believe the old view went away a while ago.  You used to be able to change this by clicking your profile picture > Personal Settings > enable the new issue view lab feature but I don't see that option any more...

Erwin Smith
Contributor
March 25, 2024

It changed again today, this morning when I logged in I got a pop up...closed it without reading what it was. But another user in our company got the same thing. I then saw there was an option to keep the old view (old meaning the new current view from 2021). I really with Jira would stay put, I do not have time to relearn and reset everything.

Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

Thanks, @Erwin Smith .  Where's the option?

Erwin Smith
Contributor
March 25, 2024

@Laurie Sciutti exactly, that's what I'm asking

Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

@Erwin Smith You used to be able to change this by clicking your profile picture > Personal Settings > enable the new issue view lab feature but I don't see that option any more... what happens when you log out and back in?

Erwin Smith
Contributor
March 25, 2024

@Laurie Sciutti I've tried logging off/back on, clearing cache, different browser, but I cannot get back to the normal view. This new view is realty bad now that I'm forced to use it. Like the prior forced change, I am losing so much productivity resetting all my filters, trying to find views, and just navigating that I'm about ready to just switch platforms.

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