How do I make sub-tasks appear on a Kanban board?

[Bob Vickers]

I've just set up a new Jira account and selected the default Kanban board.

I cannot find a way to make sub-tasks appear. I'm sure this used to be available when I used Jira before, but I cannot see how to do that now.

Any help much appreciated!!

Thanks

Bob

[Kai Becker · Accepted solution]

Hi @Bob Vickers 

welcome to the community and thanks for your question.

Do you use a company or team managed project?

If you are using a company managed project, did you extend the board filter to include the issue type for sub-tasks?

[Bob Vickers]

I'm not sure, how do I find that out? I am the admin for our project @Kai Becker 

[Kai Becker]

Hi @Bob Vickers 

the project type can be found in the lower left corner of the project view

The board filter can be checked via  board > ... menu > general > filter query

[Bob Vickers]

@Kai Becker I've created a team-managed project. The view you've pasted above is the one I am familiar with through previous projects, but the view I currently see is the one below. I'm not sure why I cannot find what you have pasted.

[Bob Vickers]

This is resolved by creating a Company based board. I've migrated everything over.

[Brad Knowles]

So, how do you fix this problem for a Team-managed board, without converting it to a company based board?

[Bob Vickers]

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[Tharaka_Hettiarachchi]

Hi @Bob Vickers ,

Can You share your filter? And Please make sure to check the backlog. Sub tasks may remain in the backlog.

Cheers!

[Bob Vickers]

Thanks @Tharaka_Hettiarachchi . Currently I have no filters, which I also find odd given previous experience. Is it because I am on the free plan?