How do I migrate users from Microsoft Active Directory to Jira internal directory?

[Vishnu Rajan]

Hi,

We are planning to decommission existing AD, and want to migrate users from Microsoft AD to Jira internal user so that they can still use the application.

I read the documentation regarding migration, however I don't see the option to 'migrate users from one directory to another' in our system.

(https://confluence.atlassian.com/adminjiraserver073/migrating-users-between-user-directories-861253207.html)

Will changing the directory ID field in DB to point to Jira internal directory help?

I want to make sure that when we move people to internal directory their project links are intact.

How do we approach this?

Regards,

Vishnu R

[Tom Lister]

Hi @Vishnu Rajan

the docs only mention migrating Delegated LDAP directories. Are you using a standard LDAP Connector i.e. one that maintains all user details?

also are you cloud as docs are for cloud?

[Vishnu Rajan]

Yes, I think it is standard LDAP Connector. Is there an issue with this?

We are using server version of Jira and docs I referred to was for that.

[Tom Lister]

Hi Vishnu

The doc specifically mentions options are available for delegated LDAP - so no options for standard ldap.I don't have access to a server connected to LDAP to verify this at the moment.

Something you could try is to manually create a user in the internal directory that 'masks' the LDAP entry. By 'masks' I mean that a user name can exist in multiple user directories but JIRA will use the first one it finds in the directories order in the directory config page. You can reorder them your self, and internal is usually first by default.

If this works, the problem could become one of scripting the creation of your LDAP users in the internal directory e.g. by using REST calls. You would have to verify if group memberships are retained, but these can also be scripted.

I have described some REST calls generated from database at the end of this article

https://community.atlassian.com/t5/Migrations-articles/Jira-LDAP-Migration-using-SQL/ba-p/942752

[Vishnu Rajan]

Thanks. I'll try this and get back.