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How do i script my way out of Jira crashing constantly?

Dennis Jakobsen February 17, 2020

Well, subject explains all.

2 answers

1 vote
Craig Castle-Mead
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February 17, 2020

Hi Dennis,

I’m not sure what type of scripting you’re looking for to stop Jira crashing, but to start with, getting to understand why it’s crashing is the best place to start. If you can find any errors from your application logs, then the community can help with possible solutions. 

Summarizing some info about your environment (server specs, xms/xmx values, number of users/projects/issues) and how frequently the crashes happen can also be very useful.

 

CCM

Dennis Jakobsen February 19, 2020

A script that would restart Jira whenever it crashes which is about twice daily. I've looked at application logs, run health checks, etc. etc. Seems to be nothing wrong.

Dennis Jakobsen February 19, 2020

Hardware, 4 cpu cores, 8GB memory

OpenJDK 64-Bit Server 1.8.0_202

-Xms384m -Xmx768m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m

JDBC Driver mysql-connector-java-5.1.22

Memory graph: 31% Free (Total: 724 MB)

There were some old disabled incompatible plugins, i have removed now, but it still crashes. Any other interesting things i can give you?

0 votes
Dennis Jakobsen February 20, 2020

ok, i found a bizarre outgoing SSL issue, apparently i need to add my own website certificate to the trust store, for it to access some Gadget feed url..  i don't know if that will help, atleast it isn't spamming the logs with ssl chain exceptions, i had like 1000 of them daily.

Dennis Jakobsen February 20, 2020

I'll monitor for a few days, If it stops crashing after this, i'll come back and mark this as the answer.

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