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How do we attach emails to JIRA (non developer)

Anastasia MacIntyre
Anastasia MacIntyre July 31, 2018

We want to add emails into a story/card within out of the box JIRA (basically wanting similar ability to add an email that is in TRELLO).

How on earth can we do this please?

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Giedre Yager
Giedre Yager
Contributor
August 1, 2018

Hi Anastasia, don't you have field Attachments when you go into the ticket. You should be able to attach an email here.Attachments.jpg

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Anastasia MacIntyre
Anastasia MacIntyre August 1, 2018

Hi Giedre,

Thanks for the response - yes that it there, but I would have to save the email on a drive somewhere which is not what I want to do.  I want to attach an email and it's content directly from gmail or outlook into JIRA.

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Giedre Yager
Giedre Yager
Contributor
August 1, 2018

Then you should get a JIRA Outlook plugin. It is a perfect plugin that allows you to do many things.

More info 

jira outlook.jpg

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Anastasia MacIntyre
Anastasia MacIntyre August 5, 2018

Great, thanks for that.

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