How to Add Filters to Navigation Bar

[Gilbert Figueroa]

I just started using Jira today and I created a filter.

My navigation bar doesn't have a "Filters" drop down.

How do I add it?

[Trudy Claspill · Accepted solution]

I have seen two other posts reporting that the Filters and Dashboards menu items were missing for newly create Jira sites. 

1. https://community.atlassian.com/t5/Jira-Software-questions/Where-are-the-dashboards/qaq-p/2646300
2. https://community.atlassian.com/t5/Jira-Software-questions/Why-is-there-no-Dashboard-button-in-my-Global-Navigation-or/qaq-p/2649756

In the first case when the user checked the next day, the options were present.

I am going to tag this post for escalation to Atlassian team members.

[Gilbert Figueroa]

Thank you. That's great that you'll escalate to Atlassian.

I'm glad it's not just me and that perhaps tomorrow, I'll see the two menu items.

[Valerie Knapp]

Hi @Gilbert Figueroa , welcome to the community and thanks for your question. I agree with @Nikola Perisic that this is strange.

You could also try to get back to your filter by checking the 'Your work' and then 'Recent' tab to see in which issues / projects and boards you were working.

Keep us posted if you don't find a solution to this and we'll try to help.

Cheers

[Nikola Perisic]

This looks like a bug, it shouldn't be like this, since it was coded to be this way.

[Gilbert Figueroa]

I may have created the "Filter" incorrectly or not saved it properly.  I did look in my Recent history and didn't find it. This is where I created the filter.

[Valerie Knapp]

Hi @Gilbert Figueroa , thanks for the screenshot. This is a filter inside of a team-managed project, correct?

Anything you create in a team-managed project, as opposed to a company-managed project, is local / not applicable to the rest of the Jira instance. This might also explain why you don't see Filters in the menu, if you are only added to a team-managed project as a member / viewer and not someone who has a full Jira Software license. Can you talk to someone in your company about your access please? Like a Jira administrator?

[Andy Heinzer]

Hi everyone,

We have had a few reports of newly created sites that are missing the Filters/Dashboards option in the top nav bar.  As such we have a new bug for this in https://jira.atlassian.com/browse/JRACLOUD-83418

I would recommend watching that ticket for updates.

[Dom Bush]

We are also having this issue. 

Atlassian support raised this public issue:
https://jira.atlassian.com/browse/JRACLOUD-83418 

If this problem is causing difficulties for you, please consider indicating this by clicking on "Affected customers" and adding a comment there. 

[Andy Heinzer]

Hi @Gilbert Figueroa 

I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-983278

From there, our support team can investigate this further.

Regards,

Andy

[Nikola Perisic]

Welcome to the community @Gilbert Figueroa 

This is a strange behaviour for sure. Try using a different browser and also try starting in the incognito mode. 

[Gilbert Figueroa]

I was using FireFox and tried it in Chrome and still having the same problem.

[Nikola Perisic]

How many users are affected?

[Gilbert Figueroa]

Fortunately for me, it's just me.