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How to Set Auto Assignee in Agility?

Jenya Farris September 12, 2018

I have an Agility project, and I want all bug issue types in it to be automatically assigned to a particular user when they are created (especially via email ingestion). How do I do this?

2 answers

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jillian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2018

Hi @Jenya Farris @Mohamed Benziane,

I'm a Product Manager on the Jira Cloud team, working on rules in Agility projects. 

@Jenya Farris - you're totally right! You're having trouble associating any schemes to these projects because they are agility projects. Agility projects are independent projects, so they don't share their configuration with any other project. 

This doc outlines how to add rules to your agility board, and this doc goes into more detail about each available rule.

Rules aren't issue-type specific yet, so you can't add the Assign an issue to someone rule to a status and have it only apply to the Bug issue type.  The rule will apply to all issue types that get moved into the status.

In the future, you'll be able to add rules for each issue type! I'll keep you posted when the team starts working on this. 

For now, you can add a column that you only use for the Bug issue type, and add the Assign an issue to someone rule to that column. 

Please don't hesitate to reach out to me if you have any other questions or feedback about rules!

Jillian 

Sandra Saartok December 17, 2018

Hey, I am struggling with adding a rule to my created next-gen Kanban board. I don't have this option visible: click the more icon (•••) > Manage rules. Am I missing something? or doesn't it work for Kanban board?

jillian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2018

Hi Sandra!

It sounds like you don't have the Administrator role on this project (only Administrators will see the option to manage rules). 

You can ask whoever created your project to go to Project Settings > People > change your role to Administrator. 

Let me know if this doesn't do the trick!

Thanks,

Jillian

Sandra Saartok December 18, 2018

thanks for the reply, I ended up creating. anew board and it was there then, have no idea what was causing it but got it now.

Jenya Farris September 12, 2018

Thank you. I had seen it, but was hoping there was a simpler solution than building workflows (like setting a project lead, which isn't available in Agility)

Jenya Farris September 12, 2018

@Mohamed Benziane I have set up a workflow, but I can't seem to associate it with my project. When I go to Issue Type Schemes, and click Associate (per https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html) I get the error: No projects available to be associated with scheme: My New Scheme

 

I assume it's because my projects are Agility Projects... any advice?

 

TIA!

Mohamed Benziane
Community Champion
September 12, 2018

Hi @Jenya Farris

As admin go to the administration panel.

After editing you workflow you, create a new workflow scheme, add to it your new workflow and click on assign in the action column to choose which issuetype the workflow will be available.

Go to your project>project settings and associate your new workflow scheme to your project.

 

Let me know if you need further information

Regards

Jenya Farris September 12, 2018

@Mohamed Benziane Need help with this step:

Go to your project>project settings and associate your new workflow scheme to your project.

 

When I go to Project > Project Settings I don't see anything about associating the workflow scheme.  See screenshot:Screen Shot 2018-09-12 at 3.13.09 PM.png

In the documentation (https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html) it says to associate from the Issues page, but there I am getting an error that no projects are available. 

Is this an Agility limitation?

Mohamed Benziane
Community Champion
September 12, 2018

I'm working on Jira server, and in my agile project i have project settings. It's weird because even on the documentation  you have to go to your project then project setting on the sidebar

Jenya Farris September 12, 2018

@Mohamed Benziane :-( I don't have Project Settings > Workflows, or Switch Schemes like they list in the documentation. Any way to get someone from Atlassian to confirm if they hid it somewhere or if it's not supported in Agility?

Mohamed Benziane
Community Champion
September 12, 2018

@Jenya Farris

After some research it look like you have right there's no way to edit settings 

 

https://confluence.atlassian.com/cloud/blog/2018/02/enabling-autonomous-teams-with-independent-jira-cloud-projects

 

Regards

Jenya Farris September 12, 2018

Im wondering if there will be benefits to being on the Agility templates they are building out, or if I should just switch over to the classic Scrum & Kanban projects. I thought it would be good to get new features, but so far I am not sure what the benefits are.

Mohamed Benziane
Community Champion
September 12, 2018

If the current issue type, workflow and fields look great for you you can stay on the agility project, but if you need to modifiy/change workflow customfield and more i will advise you to get back to the classic Scrum & Kanban you will have more flexibilty for your project

 

Regards

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