How to create a dashboard to monitor specific tickets?

[Ian _I_ - Aware]

How can I create a dashboard that lets me monitor only specific tickets of a certain project?  When I go through the available dashboard widgets I cannot seem to find one that meets this need.

Can anyone help me please?

Regards.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Ian _I_ - Aware ,

you need to create a filter first that extracts tickets that you want to monitor.

After doing that, you can create a dashboard with Filter Result gadget linked to your filter.

Hope this helps,

Fabio

[Ian _I_ - Aware]

Thank you for replying @Fabio Racobaldo _Herzum_ 

I did think that was the case.

When I try to create the filter I can't find any way on how to filter based on the ticket key.  Am I missing something?

[Fabio Racobaldo _Herzum_]

Please use the following filter to do that :

issuekey in (EXAMPLE-1, EXAMPLE-2)

where EXAMPLE-1/2 are issue keys.

Hope this helps,

Fabio

[Ian _I_ - Aware]

Thank you so much @Fabio Racobaldo _Herzum_ .  I was using 'key' and not 'issuekey'

[Fabio Racobaldo _Herzum_]

you're welcome @Ian _I_ - Aware