How to export all issues in to CSV or Excel from a Service Desk

[Jason Weddell]

For whatever reason, my Service Desk doesn't have a filter I can set up to export, nor does it have an "Issues" option in the sidebar to search for issues.

Ultimately, I'm looking for a step by step way to export all issues in my project with all fields to a CSV. I can whittle it down in Excel from there.

As feedback, consider making this feature a single click option from the Queue. Every user should have the ability to easily export all of their issues for analytics.

[Samuel Gatica _ServiceRocket_ · Accepted solution]

Hi @Jason Weddell 

Here is a very detailed blog that shows different ways to export issues from Jira

8 Ways to export issues from Jira in 2021 

Also, take a look this post How to export Jira issues to CSV  

Best regards

Sam

[Jason Weddell]

Thank you for your reply. Unfortunately, they were unable to resolve my issue. I can create a filter perfectly fine, but when I save it, all of the custom fields I have added to it are removed. When I export from the Filters page, I get the same 10 fields, no matter which are selected. 

[Samuel Gatica _ServiceRocket_]

Hi @Jason Weddell 

When you save a filter, make sure the columns that you want to show are in the Filter section of the columns

Also if you want to export ALL FIELD, you can select this option from the list

Best regards

Sam

[Jason Weddell]

That was the tip I needed. Thank you kindly!

[Deleted user]

ich möchte ein Jira ticket als csv/excel umwandeln, leider habe ich diese option export Excel option nicht und muss einen umweg machen, kann mir vlt jemand helfen, der auch das problem hatte?