How to make a custom field mandatory in a particular status ?

[Shivi Gupta]

Note : I don't want to make a field mandatory during a status transition , but when it is on a particular status .

For eg : Status = In Progress , Custom field is optional 

             Status = Pending , Custom field is mandatory

[John Funk]

Hi Shivi,

A status transition and saying once a field moves into a particular status is the same thing. 

You should put a Validator on the transition to the Pending status to make the field required. 

[Shivi Gupta]

I don't think its same ..

For E.g. : If from To Do -> In Progress , only user can move it and the issue assigned to is a developer  , So he will be responsible to fill out that custom field which I want to make mandatory . If I put validator only that transition , user will be asked to fill out that mandatory field , while I want developer to fill that field .

[John Funk]

That's different information that what was in the question - thank you for the clarification.

How will you know if the user is a Developer? 

[Shivi Gupta]

Hi @John Funk 

User is a different role and Developer is different . The status transitions are restricted according to the user roles and permissions . 

[John Funk]

Since you already have different transitions, just put the validator on the one for Developers 

[Jose Luis Casarrubias]

Do you mean, once ticket transition is completed to Pending, if ticket is edited, certain custom field is mandarory due to status = Pending?

[Shivi Gupta]

Yes ...I meant the same 

[Jose Luis Casarrubias]

Ok, if this is the case, I think you accomplish this with a Behaviour script. 

You can read about them here

https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

If I have a chance I will give you the idea of the script tomorrow

[Jose Luis Casarrubias]

Here it is an example of Behaviour script

def cf_status = getFieldById("status")
def cf_field = getFieldByName("yourfieldName")

String status = cf_status.getValue()

if (status.equalsIgnoreCase("Pending")) {
cf_field.setRequired(true)
}

else {
cf_field.setRequired(false)
}

[Shivi Gupta]

Hi @Jose Luis Casarrubias 

I tried this but it is not working . The field is not showing as mandatory when status is "Pending".

[Jose Luis Casarrubias]

Hi,

Can you please share the script you are using?

[Shivi Gupta]

Hi @Jose Luis Casarrubias 

I am using the same script which you have shared . Apologies for late reply !

[Jose Luis Casarrubias]

Hello @Shivi Gupta 

Sorry for the late.

Here it is the correct script.

In my example, I will do the Tester customfield mandatory only when ticket is in Accepted status.

This script was placed as a Behaviour script for the Tester customfield.
Behaviour initializer should be left empty.

def cf_field = getFieldByName("Tester")

String status = underlyingIssue.getStatus().name

if (status.equalsIgnoreCase("ACCEPTED")) {
cf_field.setRequired(true)
}

else {
cf_field.setRequired(false)
}

After saving the behavior, I just test the behavior trying to Edit a ticket. If ticket is in Accepted status, the field shows a red "*" to imply the field is mandatory. If ticket is in a different status, the red "*" is not shown and the field is not mandatory.

Please check on your side and let me know.

Regards,

Jose Luis