I am just unable to access any Jira product, attached the image for reference!

[Krishna Singh]

[Antuan Sammak · Accepted solution]

Hi @Krishna Singh 

I am not sure if its only on my side, but the image is not loading. can you please try to attach it again.

regards,

[Krishna Singh]

[Krishna Singh]

Please let me know if you have received it.

[Antuan Sammak]

Hi @Krishna Singh 

have you had access before to Jira? because based on the screenshot it looks like you dont have access to the URL you are trying to get to, so best thing is to contact your Jira Site Admin and provide the URL you are trying to access.

Regards,

[Frank Schumann]

@Antuan Sammak

Do you know who i can contact, when i don´t know our Jira Site Admin? I think it ist an old collegue who already left our company and can´t get any access to our Jira Sit as well.

Thank your very much.

Regards, Frank

[Antuan Sammak]

Hi @Frank Schumann 

Welcome to the Atlassian Community!

you can always contact https://support.atlassian.com and provide as much data as possible, mainly the case you are facing and your Jira URL and they will make sure to provide you with suitable solution for your case.

Regards,

[Krishna Singh]

@Antuan Sammak Thank you for responding, it was an internal issue, resolved now.

[Antuan Sammak]

glad I could help @Krishna Singh 

it would be great if you can mark my answer as accepted for a better visibility for the rest of the community.