I am not receiving any email notifications

[Aman Sharma]

I have my notifications enabled but not receiving any email

[Graham Twine _Slm_]

There is a known issue with an avatar 'Pirate girl'  that prevents notifications.

Sounds bizarre but documented. Try changing your avatar and testing???

A long shot in the dark but if you are sure that your profile messages are correct, you have permissions in the project and the notification scheme is all good then this is worth a try.

[Aman Sharma]

But I have my profile photo updated. Is there any way I could reach out to Atlassian support or raise a ticket?

[Sukruth M S]

Hi @Aman Sharma , please check your jira personal settings about email notifications , you can find it in settings icon on the navigation bar and go to jira personal settings and select the option send me mail notifications.

Please see this for your reference :

 

Hope this helps you :) @Aman Sharma ,

Thanks,

Sukruth M S

[Aman Sharma]

This is already enabled :(

[Sukruth M S]

Yeah , have u checked all the options?

[Aman Sharma]

Yes, all these options are checked.

[Sukruth M S]

Yeah @Aman Sharma there might be a bug for this, try contacting Atlassian support at https://support.atlassian.com/ 

Regards,

Sukruth M S