I want to update createissue dialog screen .

[Ajay Khanna]

Hi All,

I want to modify the createissue!details.jspa screen where we choose project and issue types,, can you please tell which file or plugin to modify for that.

Thanks a lot

A

[Nic Brough -Adaptavist-]

Could you explain why you want to do this?  What would the end-user get out of it?

I ask because it's not a trivial thing to do, you will render your system unsupported, and almost every change people think they want to make to this screen turns out to not to be able do what they think without changing a load of other stuff as well.

I don't want to give you a technically correct answer of "these three .jsp/.vm files" and then have you having to cast around for the rest of the coding you might need to do to support your change, it would be better to fully understand the goal so we can give you all the help you need straight away.

[Ajay Khanna]

Hi Nic,

thanks for prompt answer.

change is very light touch , want to replace label issue with ticket and move issue dropdown up and project dropdown below it.

cheers

ajay

[Nic Brough -Adaptavist-]

To change the label, you should "translate" Jira into another language (although I'd recommend not doing it, as "ticket" is a really bad word to replace "issue" with).

I see no point in swapping project and issue type.

[Ajay Khanna]

Thanks Nic, ticket was example, we will think about it, they want to change the labels on this screen.

Swapping the order of project and issue is required as different projects will have one or more different issue types .

Example projects of types A will have only one issue type AI, and projects of types B will have say only two issue types B1 and B2.

Customer wants users can choose issue type first and then it will filter the projects and then they choose projects.

If you can tell the files to change will be great.

Thanks 

[Nic Brough -Adaptavist-]

>Swapping the order of project and issue is required as different projects will have one or more different issue types .

Swapping the order will make it harder for people to choose.  Most problems start with "system X (which is handled by project with a name of X) is broken".    You really do want people to start with a project, not an issue type.  Example - "i have a problem with a financial system" - well, I've got around 40 financial providers (projects), so there's no point choosing "bug" with #22 when it's something #33 would be able to guide me down the route of "question"

>Example projects of types A will have only one issue type AI, and projects of types B will have say only two issue types B1 and B2.

Great, get them to choose the right project first, as the project is far more useful.

[Ajay Khanna]

Thanks Nic,

I got it, it makes sense.

But can you please tell where to modify just for knowledge same, as at least I can show that to client and then they will themselves realize as I am in tricky situation

[Nic Brough -Adaptavist-]

I think it's in createissue-start.jsp but bear in mind that is only one place you can create issues, there are a lot of others.