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Is a cloned ticket counted independently in statistics?

Jeni Walters
Jeni Walters February 8, 2022

Hello, wondering if cloning counts the new item has a new ticket for statistics or if it will be excluded from counting as part of the previous ticket?

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Pramodh M
Pramodh M
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February 8, 2022

@Jeni Walters 

Welcome to the community 🙂

It will be new ticket, it's just that the values in ticket you are cloning will be copied over to a new ticket

Comments, history will not be copied

Only the issue field values!!

Let me know if you have any queries

Thanks,

Pramodh

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Jeni Walters
Jeni Walters February 8, 2022

Thank you for letting me know!

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Pramodh M
Pramodh M
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 8, 2022

Please mark the answer as accepted 🙂

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